What is Quickchat AI?
Quickchat AI is a web-based platform for building custom AI agents for customer support, sales, and ecommerce conversations. Quickchat AI combines answers grounded in company documentation with actions performed through connected APIs. Businesses can deploy agents across their website, helpdesk, and messaging channels rather than maintaining a separate agent configuration for each surface.
Quickchat AI also supports internal operations, including HR questions about policies, leave, and onboarding. Support teams can manage live conversations, take over from an agent, and review the evidence behind generated answers. The product brings agent configuration, knowledge management, deployment, conversation handling, and analysis into a shared workflow.
What Quickchat AI can do
Quickchat AI combines a document-based knowledge base with configurable agent behavior and connected business actions. Teams can set an agent's personality, guidelines, system prompt, and model, then review conversations to understand how those settings and knowledge sources affected responses. Quickchat AI also provides analysis intended to surface recurring topics and missing content.
- Quickchat AI imports documents, files, and URLs that automatically refresh.
- Quickchat AI connects Shopify, Stripe, and custom APIs for business actions.
- Quickchat AI deploys agents to website widgets, WhatsApp, Slack, and helpdesks.
- Quickchat AI hands conversations to people with their context preserved.
- Quickchat AI exposes knowledge sources, reasoning steps, guidelines, and API actions behind answers.
- Quickchat AI analyzes conversation topics, sentiment, and content gaps.
How Quickchat AI works
Quickchat AI setup starts with describing the agent and adding knowledge from company materials. Teams then configure actions, connect channels, and manage incoming conversations through the inbox or an integrated helpdesk. Supported helpdesk integrations include Zendesk, Intercom, Freshdesk, and HubSpot. Quickchat AI also supports helpdesks that expose a public API.
Quickchat AI states that a minimal deployment involving a knowledge base crawl and a website widget can go live the same day. Production deployments with custom actions and helpdesk handoff typically take two weeks, depending on the number of knowledge sources and integration complexity. Teams can take over live conversations whenever human involvement is needed.
Who Quickchat AI is for
Quickchat AI serves teams handling recurring external and internal questions. Customer support teams can automate repetitive requests while reserving human attention for edge cases. Sales and ecommerce teams can answer buyer questions and capture lead context. HR teams can use company knowledge to address routine questions about policies, onboarding, and day-to-day operations.
- Quickchat AI helps support teams resolve repetitive customer requests.
- Quickchat AI answers ecommerce questions that may interrupt a purchase.
- Quickchat AI qualifies prospects and routes context to sales teams.
- Quickchat AI answers internal questions about leave, policies, and onboarding.
Quickchat AI pricing and plans
Quickchat AI offers a free plan with a capped number of AI agent conversations. Monthly paid plans include Starter at $9, Basic at $29, Essential at $99, Professional at $299, and Business at $999. The website provides a free sign-up path without a credit card and an option to book a demonstration.
Quickchat AI enterprise pricing starts at $0.50 per resolved conversation and includes volume discounts. Enterprise billing applies only to conversations resolved by the AI agent without human handoff. The source does not specify the free conversation allowance or provide a complete feature-by-feature comparison of the monthly plans.
Quickchat AI strengths and limitations
Quickchat AI combines multichannel deployment, human handoff, and answer traceability in a single support workflow. Teams can inspect the sources and actions behind a reply instead of reviewing only its final text. Quickchat AI states that customer data is not used for model training and offers enterprise controls including role-based access and audit logs.
- Quickchat AI limits the conversations available on the free plan.
- Quickchat AI deployment time depends on knowledge sources and integration complexity.
- Quickchat AI lists ISO and SOC 2 work as in progress.
Quickchat AI FAQ
What is Quickchat AI?
Quickchat AI is a custom AI agent platform for customer support, sales, and ecommerce. Quickchat AI grounds answers in company documentation, takes actions through APIs, and handles conversations across websites, WhatsApp, Slack, and connected helpdesks.
Is Quickchat AI free?
Quickchat AI offers a free plan with a capped number of AI agent conversations and no credit card required to start. Quickchat AI also offers paid monthly plans at $9, $29, $99, $299, and $999, plus enterprise resolution-based pricing.
Which channels does Quickchat AI support?
Quickchat AI supports embeddable website chat widgets, WhatsApp, Slack, and helpdesks with public APIs. Quickchat AI uses the same agent configuration across channels to keep conversation history, brand voice, and document-grounded answers consistent.
Does Quickchat AI integrate with helpdesks and business APIs?
Quickchat AI integrates with Zendesk, Intercom, Freshdesk, and HubSpot, and supports actions through Shopify, Stripe, and custom APIs. Quickchat AI can hand unresolved conversations to human agents while preserving conversation history, tags, and customer metadata.
How long does Quickchat AI take to deploy?
Quickchat AI can go live the same day for a minimal deployment involving a knowledge base crawl and a website widget. Quickchat AI deployments with custom actions and helpdesk handoff typically take two weeks, depending on knowledge source count and integration complexity.
How does Quickchat AI enterprise billing work?
Quickchat AI enterprise billing starts at $0.50 per resolved conversation, with volume discounts available. Quickchat AI bills only for conversations resolved by the AI agent without human handoff, rather than charging for conversations that require a person to complete the resolution.
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