ResolveAI

What is ResolveAI?

ResolveAI is a no-code tool for building custom AI chatbots using a business's own data. ResolveAI supports customer-facing conversations and internal AI agents, with uses including customer support, lead generation, and employee assistance. Businesses can define an assistant's purpose through written instructions and supply the information needed to answer questions.

ResolveAI combines automated chat with tools for human support teams. Customers can ask to speak with a person, and team members can take over the conversation through the dashboard. ResolveAI also supports customized personas and communication styles so businesses can specify how an assistant sounds and which topics an assistant addresses.

What ResolveAI can do

ResolveAI provides chatbot training, customer communication, and task automation capabilities. Business information can come from website pages, uploaded documents, or connected live data sources. Beyond answering questions, ResolveAI supports lead collection, appointment scheduling, and API-based actions during conversations, while keeping human support available when customers need further assistance.

ResolveAI trains chatbots on websites, documents, Google Sheets, and instructions.
ResolveAI customizes chatbot personas and communication styles.
ResolveAI collects email addresses and books meetings.
ResolveAI supports conversations in any language, according to the website.
ResolveAI performs remote data lookups and triggers through API-based tools.
ResolveAI provides chat summaries and notifications for human takeover.

How ResolveAI works

ResolveAI starts with an account and chatbot setup through the dashboard. Users connect website pages and data sources, provide instructions, and adjust the assistant to match their business. For website deployment, users copy and paste widget code onto their site. The website describes setup as taking 5 minutes and provides guides for website providers.

ResolveAI connects customer conversations through WhatsApp Business, Facebook Messenger, and Slack. Website integrations listed include WordPress, Shopify, and Wix, while the embedding instructions also mention Webflow. Google Drive supplies training files, and Zapier and Make support workflow connections. Teams can monitor active chats and move conversations between an AI agent and a human.

Who ResolveAI is for

ResolveAI serves individuals, small teams, and growing enterprises that need conversational assistants for business tasks. Customer support teams can use ResolveAI to handle common inquiries before a human becomes involved. Sales teams can use ResolveAI for pre-sale questions and lead collection, while employees can use internal agents and searchable business knowledgebases.

ResolveAI answers recurring customer questions around the clock.
ResolveAI assists potential customers with pre-sale questions.
ResolveAI collects leads and schedules meetings with new clients.
ResolveAI supports searchable knowledgebases built from business information.

ResolveAI strengths and limitations

ResolveAI combines no-code chatbot creation, multiple business data sources, messaging integrations, and live human handoff. The listed plans include booking assistance, custom personas, and API-based tools. These capabilities support both answering customer questions and taking actions during conversations, while the dashboard gives support teams a way to remain involved.

ResolveAI requires a paid subscription beyond the free trial.
ResolveAI limits training characters and monthly AI messages on Basic and Enhanced.
ResolveAI requires a customer's own OpenAI API key for Expert's unlimited allowances.
ResolveAI charges separately for additional chatbots.

ResolveAI FAQ

What is ResolveAI?

ResolveAI is a no-code AI chatbot builder that trains assistants on business websites, documents, and connected data sources. ResolveAI supports customer support, lead generation, meeting booking, and internal task automation, with customizable personas and human live chat takeover.

How do you train a ResolveAI chatbot?

ResolveAI chatbots learn from website pages, documents, connected data sources such as Google Sheets, and written instructions. Users define the assistant's purpose, add relevant business information, and customize the chatbot's persona and communication style through the setup process.

Which integrations does ResolveAI support?

ResolveAI lists integrations with WhatsApp Business, Facebook Messenger, Slack, WordPress, Shopify, Wix, Google Drive, Zapier, and Make. ResolveAI also supports website widget embedding and API-based tools for remote data lookups and triggers during conversations.

Can ResolveAI hand a conversation to a human?

ResolveAI supports human live chat takeover through its dashboard. When a customer asks for a person, ResolveAI alerts a team member and provides a chat summary. Conversations can move back and forth between human team members and AI agents.

Does ResolveAI offer unlimited messages?

ResolveAI offers unlimited AI messages on the Expert plan when customers use their own OpenAI API key. Without that key, Expert includes 6,000 messages per month. Basic includes 2,000 monthly AI messages, and Enhanced includes 4,000.