What is Levity?
Levity is a web-based communication intelligence and AI workflow automation tool for the global supply chain. Levity helps logistics teams turn email- and phone-driven work into structured workflows on top of existing transport management and operational systems. The stated scope includes quoting, order entry, track and trace, document processing, and carrier communication.
Levity organizes the offering around analyzing communication, building automations, and scaling those automations with oversight. Rather than focusing only on individual AI actions, Levity connects visibility into operational work with workflow deployment, team collaboration, and feedback. The website addresses enterprise logistics teams handling complex, high-volume communication.
What Levity can do
Levity analyzes inbox activity to find repetitive requests, handoffs, and bottlenecks that may be candidates for automation. Levity also supports natural-language exploration of operational data and tracks operational performance and automation impact in real time. Workflow tools then connect those findings with AI actions and application integrations.
- Levity identifies and prioritizes workflows worth automating.
- Levity classifies email subjects and bodies.
- Levity generates draft replies and summarizes email threads.
- Levity extracts key dates and classifies priority.
- Levity captures and prioritizes feedback on AI automations.
- Levity lets people review and correct AI decisions where work happens.
How Levity works
Levity presents an Analyze, Build, and Scale workflow. Teams first examine inbox data and automation opportunities, then design and deploy flows for communication tasks. The illustrated flow starts when Gmail receives a new email, classifies the subject and body, and branches according to categories such as track and trace or booking.
Levity lists Cargowise, Outlook, Gmail, SAP, and Zendesk among connected applications. Levity also offers custom integrations through a Forward Deployed Engineering team and specialist help with complex integrations and production rollouts. Product, operations, and IT teams can collaborate on building and iterating automations, while human review and feedback support ongoing improvements.
Who Levity is for
Levity serves enterprise logistics teams, including freight forwarders, that manage communication-heavy operational processes. Levity describes use cases spanning shipment requests, document handling, and finance-related workflows. The intended setting is complex supply chain work where teams need to understand incoming communication, reduce manual handling, and maintain visibility into automated activity.
- Levity supports spot quoting and order entry workflows.
- Levity supports track-and-trace requests and arrival notices.
- Levity supports document handling in logistics operations.
- Levity supports accounts receivable and accounts payable use cases.
Levity pricing and enterprise access
Levity lists a custom enterprise offer in the website's structured product information. Levity provides a demo booking route for organizations evaluating the service, but the supplied page does not publish prices or a detailed plan comparison. The stated access model is web-based, with enterprise logistics teams as the primary audience.
Levity strengths and evaluation considerations
Levity combines communication analytics, automation building, and quality control within the same offering. Levity also provides human oversight and specialist integration support, alongside stated ISO 27001 certification, SOC 2 Type II certification, and GDPR compliance. Levity directs visitors to a Trust Center for security information and the SOC report; the supplied page does not specify deployment timelines or detailed integration requirements.
Levity FAQ
What is Levity?
Levity is a web-based communication intelligence and AI workflow automation tool for the global supply chain. Levity analyzes operational communications and supports structured workflows for quoting, order entry, track and trace, document processing, and carrier communication.
How much does Levity cost?
Levity lists a custom enterprise offer rather than public pricing figures. Levity provides a demo booking route for organizations evaluating logistics automation, but the supplied page does not include a detailed pricing table or plan comparison.
What can Levity automate?
Levity supports automation for spot quoting, order entry, track and trace, document handling, arrival notices, accounts receivable, and accounts payable. Levity also provides AI actions for classifying emails, drafting replies, summarizing threads, extracting key dates, and classifying priority.
What integrations does Levity support?
Levity lists Cargowise, Outlook, Gmail, SAP, and Zendesk among connected applications. Levity also offers custom integrations through a Forward Deployed Engineering team and specialist support for complex integrations and production rollouts.
Does Levity support human review of AI decisions?
Levity allows people to review and correct AI decisions directly where work happens. Levity also captures, analyzes, and prioritizes feedback to improve automations, with quality-control tools supporting ongoing oversight of operational workflows.
What security certifications does Levity have?
Levity states that Levity is ISO 27001 certified, SOC 2 Type II certified, and GDPR compliant. Levity provides a Trust Center where the SOC report is available and links to privacy, data processing, and service terms.
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