Released

What is Released?

Released is a provider of Atlassian apps that help teams organize Jira work and share product information beyond Jira. Released offers BetterBoard for Jira power users and Released Hub for teams communicating with customers and stakeholders. The products address different parts of product work: configuring an internal work board and turning existing Jira work into customer-facing roadmaps, release notes, and feedback conversations.

Released presents its apps alongside practical resources for product teams, including Jira configuration guides, articles about product communication, and customer stories. The website includes testimonials from engineering, product, and company leadership roles. Those accounts describe communicating updates internally and externally, replacing static roadmaps with live updates, and generating release notes from existing Jira tickets.

What Released can do

Released separates its main capabilities between BetterBoard and Released Hub. BetterBoard focuses on how teams view and organize work across Jira spaces. Released Hub focuses on sharing the results and direction of that work with people beyond Jira. Customer testimonials also describe AI-powered release-note generation and publishing information to websites, documentation, and communication channels.

Released offers BetterBoard to bring Jira spaces into a shared board.
Released offers configurable fields, columns, and filters through BetterBoard.
Released turns Jira work into customer-facing roadmaps through Released Hub.
Released supports release notes and customer feedback conversations through Released Hub.
Released supports AI-powered notes, according to customer testimonials.

How Released works with Jira

Released builds both products on Atlassian Forge. BetterBoard lets teams configure their board around the way they work, while Released Hub uses Jira work as the basis for outward-facing product communication. Released Hub does not require a Jira account for its customer-facing experience. A customer testimonial describes controlling the app from a Jira project and synchronizing information with a website and documentation.

Who Released is for

Released serves Jira power users who need a configurable board and teams that need to communicate beyond Jira. Released Hub is relevant to product teams sharing plans, engineering teams explaining completed work, and stakeholders following product progress. The customer accounts emphasize using existing Jira issues for communication rather than maintaining only static roadmap presentations or repeatedly postponing release-note writing.

Released helps Jira power users organize work across spaces.
Released helps product teams publish customer-facing roadmaps.
Released helps teams communicate product updates internally and externally.
Released helps teams connect release communication with customer feedback.

Released strengths and security considerations

Released combines Jira-based work organization with customer-facing communication, while allowing audiences to view Released Hub content without a Jira account. Released states that data is encrypted in transit and at rest and is never used to train AI models. Released also states that it is SOC 2 Type 2 certified and undergoes regular independent audits and penetration tests.

Released notes that BetterBoard and Released Hub have different data and access models, despite both being built on Atlassian Forge. The respective product pages explain what each product stores, shares, and controls. Released also describes SAML SSO through Atlassian Access for automated user provisioning and Active Directory synchronization, while specifically identifying BetterBoard as working with existing Atlassian user management and security practices.

Released FAQ

What is Released?

Released is a provider of Atlassian apps for Jira work management and product communication. Released offers BetterBoard for configurable boards across Jira spaces and Released Hub for customer-facing roadmaps, release notes, and feedback conversations.

Does Released require customers to have a Jira account?

Released offers customer-facing roadmaps, release notes, and feedback conversations through Released Hub without requiring a Jira account. Released positions this product for teams communicating beyond Jira, while BetterBoard serves Jira power users organizing their work.

Can Released generate release notes from Jira tickets?

Released includes customer testimonials describing Released Hub generating release notes directly from Jira tickets. Released also includes testimonials describing AI-powered notes and publishing release notes to communication channels, alongside synchronizing information with websites and documentation.

What does Released BetterBoard do?

Released offers BetterBoard to bring Jira spaces into a configurable board. Released describes fields, columns, and filters that teams can configure around their workflows, and states that BetterBoard works with existing Atlassian user management and security practices.

How does Released protect data?

Released states that data is encrypted in transit and at rest and is never used to train AI models. Released is SOC 2 Type 2 certified and undergoes regular independent audits and penetration tests. The products have different data and access models.