SiteGPT

SiteGPT is an AI customer support chatbot trained on a business's own content to answer visitor questions. SiteGPT is designed for businesses and support teams that want to automate customer inquiries while retaining access to human assistance. Deployment options include marketing websites, in-app support and help centers, allowing businesses to place the chatbot where customers seek product information.

SiteGPT supports 95+ languages and uses supplied training content rather than relying only on general-purpose answers. SiteGPT also collects conversation data that teams can use to refine responses and understand customer questions. The service is available through paid subscriptions, with a free trial for self-serve plans and a public demonstration trained on SiteGPT's website.

SiteGPT combines content-based answering with tools for managing conversations and reviewing support activity. SiteGPT can present suggested questions to help visitors begin, capture contact details for follow-up and transfer conversations to a live agent when human assistance is needed. Analytics and reporting capabilities vary by plan, with advanced options covering engagement, conversation topics and gaps in chatbot knowledge.

SiteGPT starts with training content supplied through a URL, uploaded files, raw text or connected sources. Training usually finishes within a few minutes, depending on the amount of content. Each chatbot receives a unique URL and supplied embed code, so businesses can place the chatbot on their websites or link directly to the chatbot.

SiteGPT lets teams review real chat history and provide feedback to improve responses. Content can be manually refreshed from the dashboard, while automatic syncing schedules depend on the subscription. SiteGPT also offers integrations with tools such as Slack, Crisp and Zendesk, with availability varying by plan. Growth and Scale list API access for programmatic integration and automation.

SiteGPT serves customer support teams and businesses handling visitor questions about their products or services. SiteGPT can support customers across marketing pages, applications and help centers while leaving more complex conversations to staff. Agencies can also contact SiteGPT about a plan for offering chatbots to clients; the supplied page does not describe that plan's prices or allowances.

SiteGPT offers Starter, Growth and Scale subscriptions with monthly or yearly billing. Starter costs $59/month or $468/year, Growth costs $129/month or $948/year, and Scale costs $429/month or $3108/year. Every self-serve plan begins with a 7-day free trial requiring a credit card. Subscribers can cancel before the trial ends.

SiteGPT sets plan-specific allowances for chatbots, messages, training pages and team members. Starter includes basic analytics and manual refresh. Growth adds advanced analytics, integrations, API access, an iOS app and monthly automatic refresh. Message allowances depend on the mix of GPT-4.1-mini and GPT-4.1 usage, and additional message packs are available.

SiteGPT supports multiple content sources, embedded deployment and human escalation within the same support workflow. SiteGPT also states that customer data is encrypted, access-controlled and never used to train AI models. Reporting can help teams identify questions that need better source material or additional answers, although access to advanced reporting and automation depends on the selected subscription.