What is Chatterdocs?
Chatterdocs is a no-code tool for creating custom, GPT-powered chatbots that answer questions using a business's own data. Chatterdocs serves businesses that want visitor support, lead collection, appointment booking, or internal knowledge assistance. The homepage states that Chatterdocs has merged into ResolveAI and directs visitors to ResolveAI for custom AI chatbots.
What Chatterdocs can do
Chatterdocs combines content-based answers with visitor engagement and support workflows. Chatterdocs can draw on website pages, uploaded documents, and connected knowledge bases, while allowing businesses to personalize responses and the chatbot's presentation. Conversation review and downloadable visitor information help teams examine interactions and identify gaps in the content supplied to the chatbot.
- Chatterdocs imports webpage content and automatically watches for changes.
- Chatterdocs accepts PDFs, CSV, RichText, Markdown, and audio files.
- Chatterdocs syncs knowledge base content from Notion workspaces.
- Chatterdocs collects visitor emails, phone numbers, and other contact details.
- Chatterdocs books appointments through chatbot conversations.
- Chatterdocs routes visitors to human live chat when extra support is needed.
How Chatterdocs works
Chatterdocs uses instructions and supplied content to shape a chatbot's purpose and answers. The documented workflow begins with signing up and designing a chatbot in the dashboard, then adding relevant website URLs or documents. Businesses can copy the widget code onto their website; the source names WordPress, Shopify, and Webflow as providers with places to paste that code.
Chatterdocs also supports chat-based access through Slack slash commands and lists WhatsApp and Messenger integrations. Chatterdocs can send responses to an API, while the pricing page describes API-based tools for remote data lookups and triggers during conversations. When a visitor requests a person, a team member receives an alert and can take over the conversation.
Who Chatterdocs is for
Chatterdocs is intended for businesses and teams that want automated customer interactions without building a chatbot through code. Chatterdocs supports public website visitors as well as internal customer support staff. The source identifies customer support, lead generation and qualification, and searchable knowledge bases as practical applications, alongside collecting visitor information and scheduling meetings.
- Chatterdocs can answer frequently asked customer questions from supplied documents.
- Chatterdocs can collect contact information during visitor conversations.
- Chatterdocs can provide internal knowledge assistance for customer support teams.
- Chatterdocs can help teams find missing information by reviewing chatbot conversations.
Chatterdocs pricing and plans
Chatterdocs advertises free chatbot creation without a credit card on the homepage, while the supplied pricing page lists paid subscriptions with a 10-day free trial. Basic costs $9/month or $90/year, Enhanced costs $29/month or $290/year, and Expert costs $79/month or $790/year. Annual subscriptions are described as including 2 free months.
Chatterdocs lists training-source, training-character, and message allowances by plan. Basic includes 20 training sources, 500K training characters, and 2,000 monthly AI messages. Enhanced lists unlimited sources, 5M characters, and 4,000 monthly messages. Expert requires the customer's own OpenAI API key for unlimited characters and messages; otherwise, the stated limits are 10M characters and 6,000 messages/month.
Chatterdocs strengths and limitations
Chatterdocs brings content imports, no-code customization, lead collection, and human handoff into a chatbot workflow. Chatterdocs also supports internal and visitor-facing uses rather than only a website help widget. The source nevertheless needs careful reading: the merger notice changes the access path, and the pricing cards and comparison table do not consistently assign integrations and advanced features to plans.
- Chatterdocs charges separately for additional chatbots.
- Chatterdocs lists branding removal as an optional paid addition.
- Chatterdocs makes Expert unlimited usage conditional on supplying an OpenAI API key.
Chatterdocs FAQ
What is Chatterdocs?
Chatterdocs is a no-code builder for GPT-powered chatbots that use business content to answer questions, capture leads, and book appointments. Chatterdocs supports website and internal team use, and the homepage states that Chatterdocs has merged into ResolveAI.
Is Chatterdocs free?
Chatterdocs advertises free chatbot creation without a credit card on the homepage, while the supplied pricing page lists paid subscriptions starting at $9/month with a 10-day free trial. Chatterdocs does not clearly explain how the homepage's free offer relates to those subscriptions.
What data can Chatterdocs use?
Chatterdocs can use website pages, uploaded PDFs, CSV, RichText, Markdown, audio files, and synced Notion workspace content. Chatterdocs can automatically watch imported webpages for changes, and the pricing page also describes direct instructions that define an assistant's purpose.
How do you add Chatterdocs to a website?
Chatterdocs provides a dashboard for designing a chatbot and widget code to copy onto a website. Chatterdocs names WordPress, Shopify, and Webflow as providers with sections for pasting the code, and the source says provider-specific guides are available.
Does Chatterdocs support human live chat?
Chatterdocs supports human live chat takeover when a customer asks to speak to a person. Chatterdocs sends an alert to a team member, who can join the conversation, and chats can move back and forth between human staff and AI agents.
Does Chatterdocs have integrations or API features?
Chatterdocs lists Notion syncing, Slack interaction, WhatsApp and Messenger integrations, and API capabilities. Chatterdocs describes sending responses to an API and using API-based tools for remote data lookups and conversation triggers, although the pricing cards and comparison table differ on some plan inclusions.
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